PATIENT ACCOUNT INQUIRIES
Due to privacy laws, when contacting our office regarding a patient account please have the patient's social security number and date of birth available to provide our customer service professional.Do you have questions about a patient account or a notice
you received in the mail?
If you have received a notice, please call the number in the upper right corner of the letter you received, so we may direct your call to the most qualified representative. Otherwise, you may reach our customer service professionals at 1-800-222-0049.
Were you dissatisfied with the service you received from our
customer service professionals?
NPAS strives to achieve the highest level of customer service and treat all customers with courtesy and respect. If you were dissatisfied with the handling of your account, please contact us at 1-800-944-1859.