WHY NPAS
INCREASED NETBACK
NPAS targets those accounts (Insurance and Self Pay) that clog your Revenue Cycle. As the Pareto Principle applies to a hospital’s receivables, 80% of your revenues come from 20% of your patients. NPAS will free you to work those accounts that bring in 80% of your revenue. Meanwhile, NPAS can handle you’re accounts that are frequently overlooked because of a lack of sufficient resources. Recoveries increase as neglected accounts receive the attention they require. Direct costs decrease, along with the overhead associated with collection efforts as NPAS offers an effective extension to your accounts receivables department.
» NPAS Champion Challenge Results
In 2003, HCA implemented an annual Champion-Challenge process in which its subsidiary, National Patient Account Services (NPAS) would compete in head-to-head competition with an external agency to perform early out collections in a controlled test environment. HCA felt this process would confirm whether the best process was in place internally to best handle the biggest portion of their business – private pay accounts, by ultimately showing which agency produced the most collections with the lowest costs.
