WHY NPAS

OVERVIEW

At NPAS, collections and customer service go hand in hand. Our professionals complete a rigorous training regimen, using proven methods that prepare them to deal with a wide range of account issues, including:
  • Insurance
  • PPO, HMO, and BC
  • Tricare/Champus
  • Workers' Compensation
  • Self-Pay
  • Co-Pay Deductible
This attention to detail has made NPAS the industry leader in early-out recovery rates, while at the same time allowing us to meet or exceed requirements for protecting patients' information. That means we save you money AND help you stay out of trouble with the regulatory agencies, so you can focus on your core business--serving patients.

How can we do all this so inexpensively? By utilizing the latest in technology. As an NPAS client, you'll have immediate access to detailed, up-to-the-minute status reports through a password-protected Web portal. We also use the revolutionary Genesys phone system to insure speed and accuracy, recording all calls and reviewing them frequently to maintain quality. Your patients can even pay over the phone, by check or credit card, either dealing with a live representative or using our interactive voice response system.