NPAS SERVICES

PATIENT FOLLOW UP

NPAS can help solve your bad debt problems, with specialized follow-up in situations involving both co-pay/deductibles and self-pay. NPAS advantages include:

  • Customer Service staffing from 8 am EST to 8 pm PST weekdays, plus Saturday hours.
  • Staff well-trained in payment negotiation
  • Predictive dialing to maximize outbound contacts
  • Payment by check or credit card over the phone
  • IVR for payment processing after hours
  • Spanish speaking staff
  • Skip tracing for small and large balance accounts
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